VAPS - Modular ticketing
and box-office system
An advanced
system for modern sport centers providing new opportunities.
 Who is the system
designed for?
Ice-hockey
and football stadiums, indoor sports halls, multi-purpose sports halls,
entertainment and concert halls, theatres and other cultural facilities.
Presently, operators of such facilities are faced with new standards
required by the visitors as well as new operating demands; these go
hand in hand with the need to fully utilize the capacities, enhance
the facilities‘appeal and thus attract more visitors. Crucial issues
are the readiness and flexibility in servicing an event, supervision
of employees regarding financial flow, preventing loss resulting from
admission of unauthorized visitors, etc. One of the effective tools
to help this is the modern open ticketing system VAPS, suitable for
broad spectrum of operators servicing various cultural and other events.
VAPS specifications:
The VAPS system (ticketing and box-office
system) represents a modern element designed for sports and culture
facilities. The VAPS electronic dispatch system will facilitate the
comfort and productivity of ticket sales as well as ensure a 100%
check of all visitors taking part in an event. Besides the automation
of routine tasks the system enables full continuous supervision of
individual actions and responsible workers by the operator. Some of
the main outputs of the system include immediate statement of revenues
from the cash registers, information on the ticket sales, information
on the number of visitors and their structure, the course of an event
in terms of exploiting the capacity of the hall, etc.
The system utilizes the most up-to-date technology
and features in particular:
-
modular design principle – this enables to assemble
a fully functional system without any limitations both for small operators
and big halls or stadiums
-
considering the system’s range of f  unctions and options
it utilizes all essential hardware components effectively, which results
in favorable sales prices
-
easy operation for the personnel operating individual
components of the system
-
the system can be easily expanded and upgraded as
well as new functions can be implemented in it according to the operator’s
needs
-
the system is based on the concept of complex provision
of all services including ticket production “under the operator’s
roof”, thus avoiding dependence on delivery terms of printing offices
and other external providers of tickets or other services
-
complex analytical output and evaluation of all data,
sales statistics, visitor capacity; it is a tool enabling effective
planning and improved organization of events based on previous experience
System configuration
-
Central server of the system – central database
unit ensuring operation of the core system. The system’s software
operates on the client/server basis and performs all key transactions
as well as ensures the continuity and data protection including auto-archiving
-
Order preparation and order management workstat ion – this workstation
is connected to the system’s server and enables the organizers of
particular sports or culture events to determine distinct key parameters
of the planned event such as date, time and duration of the given
event, ticket price, graphic design of the tickets, mode of ticket
distribution, reservation of intended seats for special purposes (VIP,
schools, etc.). The follow-up includes evaluation of the event – revenues,
performance of individual cashiers, count of tickets sold and their
character, visitors’ attendance during the course of time, etc.
-
Central cash register – cash register equipped
with a computer, printer and other scanning systems. This cash register
enables both distribution of preprinted tickets and printing of tickets
for particular seats according to the visitor’s wishes. It renders
the evidence and cancellation of reservations, statements of individual
cashiers’ revenues and their sales volume in the course of time. The
system allows for an unlimited number of cash registers performing
parallel distribution of tickets.
-
Secondary cash register –  secondary cash register is a reduced system designed for
sales and distribution of preprinted tickets. Operation of this cash
register is extremely easy and allows for employment of unqualified
workforce even for top events. Moreover, the cash register provides
immediate statement of tickets sold, revenues and eventual cancellations
of ticket distribution at the given cash register.
-
Turnstile check-point – visitors’  check-point where
after the bar-code scan the visitor is either let in the premises
or the system gives out the reason for denial. On the mini-terminal
installed on the top of the turnstile the supervisor can immediately
find out the reason for which the visitor has been denied access to
the premises (for example the ticket has been used ten minutes ago
at a different entrance turnstile or it is applicable for a different
event, etc.). Various other data are at disposal at the turnstile
check-point too (the number of people on the premises, the number
of visitors admitted through particular turnstiles, the number of
unauthorized entry attempts, etc.). The turnstile check-point is one
of the system’s key nodal points preventing unauthorized persons from
entering the premises. The turnstile check-point can operate using
not only paper tickets with a bar-code but also contactless chip cards
functioning as season-tickets or VIP cards.
-
Reduced check-point – this check-point performs
similar functions as the above mentioned turnstile gate. However,
it is only equipped with a control terminal where presence of the
operator’s personnel is assumed; the personnel performs the ticket
check manually. Reduced check-point is suitable for sites where migration
of huge crowds is not expected and where the main priority is given
to the fact that a reduced check-point does not require turnstile
installation and thus does not interfere with often representative
premises for VIP and the like.
-
Software for PERMANENT
PASSES and
VIP cards management – modules for management and distribution
of season-tickets/permanent passes (universal tickets for whole series
of events). These tickets can have the form of paper season-tickets
with a bar-code; another option is a better protected system of tickets
with R/O or R/W internal chips, which represents one hundred percent
protection against forgery.
-
The turnpike control system for the operator’s
car park – among the system’s integral components are modules
enabling, besides management of indoor entrances within interior premises,
also management of exterior car parks, including particular events
where a parking place can be purchased together with the ticket or
management of the car park access aside from regular events, e.g.
regular visitors, coaches and team crew, lessees of capacities in
the premises, etc.
-
Internal access management system – applies
to internal private areas of the operator. This part of the system
is designed for protection of service areas in the premises where
only authorized personnel is allowed. According to their access rights
they are allowed to access monitored areas, however, migration of
persons is recorded.
Key functions of the system
The
syste m enables:
-
to determine graphic design of the tickets by the
user, insert sponsor logos and inscriptions as necessary for particular
events, and carry out the printing itself;
-
to determine various ticket prices including discounts
according to the place of purchase or internal regulations (family
discounts, children discounts, etc.);
-
to  determine the allocation of seats being sold with a comfortable
graphic facilitation for easier operation; this can be done for each
event individually and completely independently;
-
to organize ticket distribution with printing the
price and the seat on the spot according to the visitor’s requirements;
-
to organize ticket distribution for advanced booking
and ticket offices or for bulk sale in case of bigger events;
-
to monitor ticket sales for separate cash registers,
immediately make out account and revenue statements for particular
periods or events;
-
to carry out distribution of tickets for several
independent events at one cash register all at once;
-
to use, besides standard tickets, also season-tickets
with standard bar-codes or safer media in the form of contactless
chip cards ensuring one hundred percent protection against forgery
as well as having an outstanding mechanical resilience and durability,
which allows them to be used for cycles of events for several seasons;
-
to carry out immediate validity check of season-tickets
or single paper tickets with bar-code at the entrance check-points.
System response is immediate even in case of more complex systems;
-
that bar-code tickets or season-tickets don’t have
to be inserted anywhere or swiped through slots of any kind. The scanning
device is configured in a way that it is enough to hold the ticket
in the designated space and the reader identifies and evaluates the
ticket remotely;
-
that at each turnstile  check-point
the control terminal gives out the reason why a visitor has not been
admitted into the premises and indicates on the spot whether this
is the question of a repetitive entrance attempt, etc.;
-
to display information at entrance terminals at any
time on how many people have been admitted through a turnstile during
an event taking place, how many of them have not been admitted, how
many altogether have been admitted into the premises, etc.;
-
to control the permeability at individual entrance
turnstile check-points;
-
to decide according to zone definitions where and
when can a ticket holder or a season-ticket holder be admitted into
the premises;
-
to distinguish categories of media holders such as
VIPs, season-tickets for cycles of events, “gold cards” with universal
validity, etc.;
-
to evalua  te revenues from
the cash registers after the event, effectiveness and performance
of individual cashiers, permeability and utilization of separate turnstile
check-points during the course of time; all of this is drawn up in
the form of charts or diagrams;
-
besides management of indoor entrances within interior
premises, also management of car parks and exterior entrances according
to operating needs.
Conclusion
The
system represents an open integer which fully enables further development
and implementation of new functions not as yet incorporated, for example
connection to the Internet and on-line ticket sales, further managerial
information from the system in the form of statistical or graphic
outputs, etc.
A
compelling feature of the system is its capability of being set up
in a minimal configuration on a sole personal computer, which enables
the operator to take full command of preparation and planning of events
as well as the printing of tickets, the personnel being left only
with the final ticket check.
We will be glad to provide any additional information
on the address below.
IVAR,a.s., Bílkova 127, 290 01 Poděbrady, tel: 325 610 181, fax: 325 610 505
IVAR,a.s., Studniční 18, 617 00 Brno, tel: 545 213 578, fax: 545 212 122
ivar@ivar.cz www.ivar.cz
IČ: 00526622 DIČ: 289-00526622
Firma je zapsána v obchodním rejstříku vedeného Krajským soudem v
Brně, oddíl B, vložka 3999
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